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Jason_Empire
Participant
February 6, 2020
Question

Customized Keyboard Shortcuts keep resetting to default

  • February 6, 2020
  • 2 replies
  • 2330 views

Hi,

I've had this problem off and on for at least a couple of years. When I create a customized set of keyboard shortcuts it gets reset to Adobe's default on its own within a couple of days. My set is still there but says (modified) next to the name but I did not modify it. I thought for a while it was when I upgraded PS, but it's happening in between updates.

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2 replies

PECourtejoie
Community Expert
Community Expert
February 8, 2020

Hello, is it a localized, or a Us version?

There is a bug with presets that don't make it through a restart, not sure if KBSC are also affected... https://feedback.photoshop.com/photoshop_family/topics/photoshop-v21-could-not-save-tool-presets?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all

Silkrooster
Legend
February 6, 2020

Hmm, perhaps the preference file was corrupt so it used the default. If photoshop was set to a different shortcut list and it loaded the default instead, it is possible for the preset list to say modified. I haven't run across this issue before so it has me a bit stumped. Hopefully someone else would have a better idea.
After you save the preset you may want to back it up to a different folder or drive, incase it is over written. It may make it easier to undo it. Just a thought.