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roberts51234453
roberts51234453
Participating Frequently
October 15, 2018
Question

cyan cast in monochrome printing

  • October 15, 2018
  • 2 replies
  • 818 views

All of a sudden I cannot print a monochrome image without a strong cyan cast. The printer (Epson R2400) checks out OK. I have tried "Photoshop manages colors", with a profile downloaded from the manufacturer of the paper, and I have tried "Printer manages colors" with appropriate changes in the printer settings. Nothing I know how to do changes the result. I should mention that I have been doing this for years without a problem.

I speculate that something in a PS update has created a profile conflict of some kind, but I really can't say what is happening. Any ideas?

This topic has been closed for replies.

2 replies

Dramenon
Dramenon
Inspiring
October 16, 2018

That should read > Could you share a sample file with this problem?

What version of Photoshop is this happening?

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roberts51234453
roberts51234453Author
Participating Frequently
October 16, 2018

Adobe Photoshop Version: 19.1.6 20180808.r.398 2018/08/08: 1185588 x64

See attached. I had to flatten the .psd that I was trying to print, and

save it as a JPEG, in order to make the file small enough to attach it to

an email. I don't know if this has any effect on the result.

On Tue, Oct 16, 2018 at 12:43 PM Daniel Presedo > dramenon <

Dramenon
Dramenon
Inspiring
October 15, 2018

Try turning back on LEGACY compositing in Preferences.

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roberts51234453
roberts51234453Author
Participating Frequently
October 16, 2018

Daniel,

Thanks very much for the suggestion. Unfortunately, the screen I get when I

go to preferences - performance does not include the choice that is circled

on your screen shot. The rest of the screen appears to be the same.

Bob Schmidt

On Mon, Oct 15, 2018 at 3:38 PM Daniel Presedo > dramenon <

Dramenon
Dramenon
Inspiring
October 16, 2018

Ah ok, I thought this might be an issue with the current release.

If you have multiple versions of Ps installed can you revert to one that worked?

I ask because if a previous version works then there might be change to the document profile?

Or if a previous version of Photoshop that worked is now not working that might point to a change outside of Photohsop > OS update or Printer driver.

What OS and do you have a sample file you can sure with this problem?

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