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Participant
May 31, 2023
Answered

Date of birth

  • May 31, 2023
  • 1 reply
  • 2378 views

Hello
I want to mismatch and correct the birthdate of the Adobe account
how can I do it?

Correct answer Ged_Traynor

@yasin30189463qo60 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

1 reply

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
May 31, 2023

@yasin30189463qo60 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

Zesty_wanderlust15A7
Known Participant
May 31, 2023

I happened to not need it, but I couln't find a spot to provide my DOB either in Behance...

Maybe it suffices if it's your Adobe profile.