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Participant
May 29, 2023
Question

Dead pixels in photoshop

  • May 29, 2023
  • 2 replies
  • 223 views

Hello,

 

Photoshop is not loading the whole visual.

Usually, this happens when:

1. I move an object's position

2. I use the brush tool.

Sometimes after a few other actions the image is loading as normally.

 

Thank you.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
May 29, 2023

This could also be a symptom of low memory.

Make sure your computer meets the minimum CPU, GPU & Ram requirements. Likewise, it helps to have plenty of available scratch disk space.

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea— Product User & Community Expert
D Fosse
Community Expert
Community Expert
May 29, 2023

That's your graphics card (GPU). First try to update the driver from the manufacturer's site.

 

If you post Help > System Info (all of it), maybe it's possible to narrow it down.

 

There are a couple of ways to bypass problems. If you go to Preferences > Technology Previews, you can try to check "Older GPU mode" or "Deactivate Native Canvas". Both revert to older GPU code that might work better.