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Participant
July 3, 2017
Question

Disc space

  • July 3, 2017
  • 1 reply
  • 295 views

Hi, i have CC 2017 and when i create a new picture it creates BIG MASSIVE files on my disc, like theese:  http://prntscr.com/fram84 they're taking too much space so when i have make a 'New' document/picture i can't edit anything to the transparent background because everytime i try do things it says my disc space is full.

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    1 reply

    Jeff Arola
    Community Expert
    Community Expert
    July 4, 2017

    What operating system are you using?

    Have you updated photoshop cc 2017 to version 2017.1.1?

    The update might fix that.

    You can check the version in photoshop by going to Help>System Info and top line is the photoshop version.

    If your not updated to 2017.1.1 then go to Help>Updates.

    Participant
    July 4, 2017

    I have Windows 10, and the latest version of cc 2017 (1.1)

    Jeff Arola
    Community Expert
    Community Expert
    July 4, 2017

    There have been reports of this still happening with photoshop cc 2017.1.1 which was supposed to fix that issue.

    You should post here and see what adobe says:

    Photoshop CC 2017.1: Photoshop fills up C: drive space causing scratch disc errors | Photoshop Family Customer Community