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Marteinn5CC2
New Participant
April 26, 2021
Question

Display Driver error

  • April 26, 2021
  • 2 replies
  • 810 views
 

Hello! 

I had this error happen to me in the latest version of Photoshop, and I've been searching everywhere to get it solved. It no longer shows the pixel grid, nor can I find the way to turn it on, and the picture lags whenever I try to zoom in or our of it, and also when I try to move around. I've tried enabling and disabling the Graphics Processor option in Preferences, but it still doesn't work. How do I solve this?

Photoshop detectó un problema con el controlador de pantalla

This topic has been closed for replies.

2 replies

Peru Bob
Peru Bob
Adobe Expert
April 27, 2021

That computer doesn't meet the minimum requirements:

https://helpx.adobe.com/photoshop/system-requirements.html

M
Marteinn5CC2Author
New Participant
May 4, 2021

Sorry for taking long to respond!! The problem solved itself once I shut down the computer and opened it back up, even though I already tried that before and it didn't work. 

Peru Bob
Peru Bob
Adobe Expert
April 26, 2021

What operating system, graphics card, and graphics driver number?

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

M
Marteinn5CC2Author
New Participant
April 27, 2021

It's an Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz. My graphics card is an Intel(R) UHD Graphics 620, it only has one hard drive with a total of 100GB (and only 50 left) and 4GB of RAM. It's not too great, and I'm planning on getting it changed in a few months, but in the meantime I have to use it.

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