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V
veronique8
Participant
April 6, 2018
Answered

DNG converter refuses CR2

  • April 6, 2018
  • 4 replies
  • 2368 views

Photoshop CS6 can't open CR2 Pictures from Canon G7X. Worse I can't converted them to DNG. I downloaded the last version but it didn't change the problem. (grey circle or pale in the list). Thank you for help

This topic has been closed for replies.
Correct answer Jeff Arola

When you point to the source files for the dng converter, just point to the folder, not the cr2 files inside.

4 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
January 21, 2020

You need at least dng converter 9.10 or newer.

9.1.1 is an older version.

 

The dng converter 12.1 should work:

 

https://supportdownloads.adobe.com/detail.jsp?ftpID=6809

C
CBeru
Participant
January 21, 2020

Hello, I have OS10.14 running Photoshop CS6. It wouldn't open CR2 files so I downloaded the DNG converter (v9.1.1). I point to a folder to convert but after spinning for awhile, it says the Converter can't open CR2 files. My camera is a Canon T7i (800D).

Norman Sanders
Norman Sanders
Legend
April 6, 2018

Check this out: Can't open raw files in CS6

also, Google "can't open cr2 files in photoshop cs6"

War Unicorn
Community Expert
War UnicornCommunity Expert
Community Expert
April 6, 2018

Is this the (Powershot) G7 X Mark II? The G7 X had support under Camera Raw 8.7 but the G7 X Mark II had support under Camera Raw 9.6. Photoshop CS6's Camera Raw support ended at 9.1.1.

That still doesn't explain why the DNG Converter won't work (as it should). I'm assuming you're using DNG Converter 10.3?

Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

V
veronique8Author
Participant
April 6, 2018

Yes !

Envoyé de mon iPad

Le 6 avr. 2018 à 20:35, Warunicorn <forums_noreply@adobe.com> a écrit :

DNG converter refuses CR2

created by Warunicorn in Photoshop - View the full discussion

Is this the (Powershot) G7 X Mark II? The G7 X had support under Camera Raw 8.7 but the G7 X Mark II had support under Camera Raw 9.6. Photoshop CS6's Camera Raw support ended at 9.1.1.

That still doesn't explain why the DNG Converter won't work (as it should). I'm assuming you're using DNG Converter 10.3?

Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

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War Unicorn
Community Expert
War UnicornCommunity Expert
Community Expert
April 6, 2018

You went through the steps for using the Converter?

Adobe Digital Negative Converter

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