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Participating Frequently
March 24, 2023
Question

Do I need to uninstall photoshop cc?

  • March 24, 2023
  • 2 replies
  • 406 views

Hi all, I've been told that because Windows 11 is playing up on my laptop so I have to do a clean install of Windows.  I recall when I had a stand alone CS6 I had to uninstall it in this situation but do I need to do that with CC through my adobe account in order to be able to reinstall it once the clean copy of windows is installed?

I'm not at all technically minded so any help gratefully received on this one. Many thanks.

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2 replies

thatsmauri
Community Expert
Community Expert
March 24, 2023

You should be fine just doing a clean install.

 

Should Adobe think that your device is suddenly a new one, then you can free up the old activation in your Adobe Account:

lincgregAuthor
Participating Frequently
March 24, 2023

Thanks thatsmauri - it all seems really simple...fingers crossed!

Ged_Traynor
Community Expert
Community Expert
March 24, 2023

@lincgreg you just need to sign out of the Creative Cloud app, download the Creative Cloud app from the below link and reinstall, sign back in again and you're good to go

https://www.adobe.com/ie/creativecloud/desktop-app.html

 

lincgregAuthor
Participating Frequently
March 24, 2023

Great, well that sounds simple, thanks Ged.