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davidvham
davidvham
Inspiring
February 24, 2020
Answered

Does Photoshop CC support Wacom Intuos 4? Pen is not working macOS Mojave 10.14.5

  • February 24, 2020
  • 2 replies
  • 676 views

My pen is not registering with the software when I plugged it in. I have a Wacom Intuos 4 (Model PTK-8400). Pretty sure I install the proper driver to the computer. All of the buttons are coming up like it has been registered.

 

Mac OS Mojave V 10.14.5

Macbook Pro 15in (2017)

 

Thanks!

 

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This topic has been closed for replies.
Correct answer davidvham

The reason was the privacy settings we're denying access. Thank you Sahil

2 replies

L
Lumigraphics
Legend
February 24, 2020

I'm using an Intuos 3 and it still works with the latest CC.

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    February 24, 2020

    Hi David,

     

    That shouldn't be happening, have you tried reinstalling the tablet drivers and see if it helps?
    Also, what version of Photoshop are you working on?

    Regards,
    Sahil

    davidvham
    davidvhamAuthor
    Inspiring
    February 25, 2020

    Thank you! I am going to reinstall the driver and see if that works. I'm using Photoshop CC 2019

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