Download issue

Forum|Forum|1 year ago
September 23, 2024
2 replies
334 views

Hi, I just wanted to download the adobe ecosystem and it tells me it can't on my pc, wich is a msi katana b13vfk-1043fr. I don't really understand why, I updated my drivers and it still don't want to download it. Do you know why ?

Windows

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D Fosse

Community Expert

Make sure you're getting a Windows installer, not a Mac installer. It should be an .exe file, not a DMG file. Try a different web browser if that's the case. It has happened quite often recently.

Per Berntsen

Community Expert

I assume that you want to install Photoshop.

Does your computer meet the system requirements?

See https://helpx.adobe.com/photoshop/system-requirements.html

E

eliaz_7322Author

Participant

Yes, you can verify it, it is recent and i buyed it for my studies. I don't
see where the problem is and i really need the Adobe ecosystem to be
efficient