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Participant
May 30, 2024
Question

Drag and Drop images to a PSD file not working

  • May 30, 2024
  • 1 reply
  • 211 views

Hi,

A couple month ago maybe end of last year after an update Photoshop stopped receiving drag and dropped files.
I get a crossed out red circle like this: 

 

Also every time I run Photoshop it asks for "do you want to allow this app to make changes to your device?"

Before that it was fine. I use Photoshop for more than 20 years professionally never had this problem.

Just uninstalled/reinstalled PS without keepnig sennings still not fixed it.

I also use Illustrator After Effects day by day  and Indesign quite a bit no issues there only Photoshop.
(Win11)
Is there a solution for this yet? 
How can I contact official customer support btw?

Thanks in advance

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1 reply

D Fosse
Community Expert
Community Expert
May 30, 2024

This is apparently an issue with permissions in Windows.