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BE Creative Media
Participant
July 2, 2020
Question

Dragging anything like an image/text leaves a duplicate

  • July 2, 2020
  • 1 reply
  • 1038 views

Hello,

 

I'm having a problem with photoshop when I move anything, it leaves a duplicate image on the artboard.  Unless I move any background away, the duplicated image is still there.

 

I attached a video for the issue.

 

Any help is appreciated.

 

Thanks!

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
July 2, 2020

That might be a graphocs driver issue.

Is your operating system up to date?

 

Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

Participant
July 2, 2020

I did my Adobe update today and this issue started on my computer too. I checked to see if my Mac OS was current and it is. I tried your way and it did not fix it. I also tried resetting my tools and restarting my computer but the issue is still there. Do you have any other ideas I could try?

 

Cindy JK

Participant
July 2, 2020