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saran75654296
saran75654296
Participating Frequently
January 2, 2017
Answered

Driver_power_state_failure

  • January 2, 2017
  • 1 reply
  • 6984 views

hi, i want ask you a simple question, the adobe programs like Photoshop are supported by the graphic card Nvidia Geforce gtx 950m?

Because when i use photoshop appears error driver power state failure So i supposed that is a problem of a graphic card, and maybe my card is not enough powerful. My pc is Asus N551JX.Someone has my same problem?Thanks

This topic has been closed for replies.
Correct answer jbm007


That is a ASUS system driver.

You need to go to the website and download any updates that are available for the driver.

Matter of fact while you are visiting the site you might want to make sure all your ASUS drivers are up to date.

1 reply

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
January 2, 2017

Supply pertinent information for quicker answers

The more information you supply about your situation, the better equipped other community members will be to answer.

Consider including the following in your question:

Adobe product and version number

Operating system and version number

The full text of any error message(s)

What you were doing when the problem occurred

Screenshots of the problem

Computer hardware, such as CPU; GPU; amount of RAM; etc.

JJMack
saran75654296
saran75654296Author
Participating Frequently
January 3, 2017

you're right, sorry

I use the last version of Photoshop cc 2017

i have windows 8.1 64 bit

Error when i use photshop : blu screen with driver_power_state_failure

The blu screen appears while i start to work with photoshop, when i use some havier function.

ram 8 gb Cpu @ 2.60GHz 2.59 Ghz

I have 2 graphic card : intel hd graphics 4600 , Nvidia Geforce gtx 950 m (GPU Boost 2.0)

i Don't know why the default graphic card is intel, i try with both using photoshop, but in both cases appears the blue screen.

Thans for the advice

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
January 3, 2017

Photoshop has problems on machine the has more than one type of GPU. See if you can use the Nvidia Control Panel to set your Geforce as the preferred GPU for Photoshop.  That control panel has settings like that for machines the have multiple GPU.

JJMack
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