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Answered

Droplet couldn't communicate with Photoshop

Forum|Forum|15 years ago
July 9, 2010
10 replies
59306 views

When I try using a droplet it pops up and says "Droplet couldn't communicate with Photoshop".

I'm running Windows 7, Photoshop CS5, and I am the administrator.

Any help is greatly appreciated!

Correct answer Chris Cox

Photoshop 12.0.1 should have fixed the known droplet issues.

I

iqra299751919ii6

Participant

It had taken me quite a while to find this post as I went through quite a few other ones before I found this one. I was unable to run the droplet as administrator for some reason. The solution to this problem was to close Photoshop, set it to always run as administrator and then recreate the droplet after restarting Photoshop, after which everything worked. THanks a lot!!!. The way I feel now is much better than it used to be.

Michelmnr

Inspiring

Hi again...Same thing happened again to me. I dropped a file unto my droplet and no problem. (I may have accepeted the compatibilty on screen request befor the 2nd drop?). Later on I dropped my files and the dreaded msg came up !
I tried to retraced what I had done vaguely remembering something about compatibility. But ran the w10 trouble shooting pgr. My first attempt did not work but the next option did.
Now I'm looking at the droplet propriety under Compatility tab. I can see there is a tick in the box for: Run the comp mode for W7. As well in the Administrator box..
I'll try to join the screen pic from the trouble shooting that I tested and has been ok since.
BTW I thought there was a 25 pic limit at one go but found out there does not seem to be a limit on the number. so it seems a whole folder may be processed with no prob. (I usually do this for photos I want to replace on my phone at lower 'weight' ie 4mb into 400 bytes)

G

Gilbert25497815lo5w

Participant

Got it to work in October 2022.

What I did:
Updated Photoshop
Ran Photoshop as admin and created droplet
Right clicked on the saved droplet > properties >Compatibility tab (as in the image below) and checked the 'Run this program as administrator' box was ticked. Hit Apply, then ok. Then droplet worked.

The same also worked if I created droplet NOT as admin and then checked the 'Run this program as administrator' box WASN'T ticked.

Moral of the story, if you droplet isn't working, try just making that checkbox the opposite and it might just work for ya. Good luck.

G

Geoffrey2460589395r3

Participating Frequently

I'm old enough to remember when photoshop actually worked -- with very few bugs. Those days are long gone. Now, with each new update, the current photoshop crew disgraces the Knoll bros.

S

steffen1234566

Participant

"Droplet couldn't communicate with Photoshop".

Running win 10 and Adobe Photoshop Version: 22.5.0 20210809.r.384 ce617de x64

What can I do to make it work?

Stephen Marsh

Community Expert

Have you tried ny of the previously posted 2 alternative suggestions that have worked for many?

A

Anonymous

Check this video ,it worked for me.https://youtu.be/9doqgZq8058

A

Anonymous

Just chiming in - I'd gone through several other posts before finding this one. Running the droplet as administrator didn't work for me. Closing Photoshop and setting it to always run as administrator and then recreating the droplet after restarting Photoshop did work, however. Thanks!! I'm much happier now.

T

TransatlanticMedia

Participant

Real Solution:

I also tried running photoshop as an administrator, this did not work for me. What I found to actually work is this: First create your droplet like normal, then right click the droplet icon and select "Properties", go to the "Compatibility" tab, under "Privilege level" mark the checkbox that says "Run as administrator", Click "OK" and now they should be able to communicate properly.

On a side note: One problem that I did run into as well. If you are trying to make the droplet save the file to the "Photos Library" (or any other Library), it gives an error saying "blah blah blah, cannot find file." If you simply select "..\Users\your username\my photos" it should work.

Happy Dropletting!

Michelmnr

Inspiring

Hello...Real Solution! When I saw this I was not holding my breath as I have seen so many solution that don't seem to work for most. Some are really hard work, some require to reinstall, which for many is not an option for a variety of reasons....

However and as far as I am concerned and having tried most of the other 'solutions' in vain...This worked for me!

I gave a go to the compatibility check before with little understanding of it anyway so with no gain.

So I gave a go at your real solution having no where else to go then and nothing to loose.

My compatibilty mode was unticked (for the droplet) and it had Windows vista.

I'm running now this awfull W10 (Under duress!) but I come from W7 with my photoshop cs4 install. So I chose "run this pgr.in compatibility with W7" from the dropdown menu (saw some kind of logic in that choice?)

And as you said, ticked the Run as administrator for good measure (Although this chosen from the icon did not help me before)

*** And instead of getting the dreaded CAN'T COMMUNICATE.... It opened photoshop and executed the droplet***

So for me it is definitley the REAL SOLUTION Thank you very much. MM 🙂

PS: I also had the UAC set to zero before and reset it to 'normal' after this solution with no ill effect.

C

christina999

Participant

Help! It looks like Adobe still hasn't fixed this problem. I was on the phone with Adobe "support

" ha, ha" for an hour and the tech finally said he thinks Adobe hasnt fixed the droplet bug for

Windows yet. Anyone with a solution??

Chris CoxCorrect answer

Legend

Photoshop 12.0.1 should have fixed the known droplet issues.

C

christina999

Participant

Chris, well I downloaded the update from adobe but there was no information about how to open it or where to put it, then the Adobe help guy in India spent an hour with me on the phone and taking over my desktop trying a variety of things and nothing worked and he finally said that he believed the update only fixed the droplet issue on a Mac.... arghhh. Please help me!

A

Anonymous

Solution

I had this same issue and I figured out the solution. I am running Windows 7 and Photoshop 11.0.2. You have to run Photoshop as an administrator before you create the droplet. You must create the droplet when Photoshop has been run by an administrator. It's really easy:

Right-click Photoshop, click "Run as administrator"
Create your droplet

That's it!

M

monstredeminuit

Participating Frequently

Thank you tremendously for posting the solution! I encountered the problem today while trying to do my very first droplets. I was really wondering what I was doing wrong when I got the error message. The solution above worked for me.

Thanks again!

J

JOEY!!! 【ツ】Author

Participating Frequently

It is still not working correctly. I ran Photoshop as administrator, created a droplet, and tested it and it said the same error. I then decided to try running the droplet as administrator also and it worked. It worked great for that 1st image. Then I tried to drag another image on the droplet and the error came up again. After messing with it forever this is what I found out. It will only work if both Photoshop and the droplet are set to run as adminstrator, Photoshop has to be open, and it will only work for the 1st image. I have to close out of Photoshop and reopen it if I want to use that droplet again.

Obviously that is not working right. Help!

Mylenium

Legend

Do you use DEP? Anything with UAC? Anything up with firewalls and virus scanners? If they can't communicate, then the socket is being closed, which usually is an external influence...

Mylenium

J

JOEY!!! 【ツ】Author

Participating Frequently

DEP is turned on for essential Windows programs and services only.

UAC is turned on and set to default.

The Windows Firewall is on.

I'm using Avast anti-virus.

Mylenium

Legend

Do the respective log files (Windows Event Viewer --> Security) show anything? If the socket connection is terminated due to DEP or UAC, it should trigger an entry. Do the droplets run if you turn all that (temporarily) off? might also be worth to download Sysinternals' process Monitor and monitor the droplets. This may reveal some more details...

Mylenium

Real Solution:

Solution

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