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Ed.Brown
Ed.Brown
Participant
October 18, 2017
Question

Droplets stopped working

  • October 18, 2017
  • 1 reply
  • 398 views

I have just updated to the new PS and my droplets have stopped working, I have remade them and I still get an Error-1

I have updated from ACC desktop menu so what do i need to do to get my droplets working again please. And Adobe Technical support just never connect to help!

Thanks

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
October 23, 2017

Hi edbrown1983,

We're sorry that you're unable to reach our Technical support team. But, We're here to help you with the problem.

Droplets have to be at the same User Account Control level as Photoshop to work.You'll have to elevate the droplet with full read/write permissions. Please refer 3 Ways to Open Applications With Root Privileges on a Mac  and apply to the Droplet folder.

Also, Please check out this article Photoshop plug-ins troubleshooting and let us know if that helps.

Thanks,

Akash

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