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Participant
November 17, 2016
Question

elements from windows to mac

  • November 17, 2016
  • 1 reply
  • 122 views

I am trying to load elements 9 on my Mac I purchased it originally for windows the help guy gave me a link and I downloaded it but it doesn't seem to work

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    November 17, 2016

    You don't put diesel in a gasoline car, and you can't install Windows programs on a Mac... unless you wish to install http://www.parallels.com/ "emulator" on your Mac to run Windows programs

    Also, as far as I know, a Windows serial number will not work with the Mac version

    Buying http://www.adobe.com/in/products/photoshop-premiere-elements.html

    Participant
    November 17, 2016

    Adobe help desk registered the serial number and sent me a link to download elements on my mac I downloaded the link but it didn't seem to load properly

    John Waller
    Community Expert
    Community Expert
    November 17, 2016

    it didn't seem to load properly

    Can you elaborate with details? Unfortunately that vague description doesn't tell us much.

    We need what steps you took, what happened, error message (screenshots help) and error codes.