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margaretw65488533
Known Participant
April 21, 2022
Question

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  • April 21, 2022
  • 2 replies
  • 481 views

Has anyone seen this before? You go to create a new doc, or open a new one, and, instead, you get a see-through window to your desktop. I've had this happen before, and I just shut down ps and reopen. But, it would be nice to know what's causing this. It is not solved by updates or new releases. 

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2 replies

M
margaretw65488533Author
Known Participant
April 21, 2022
The update installed right before I opened it today, so that's not it. I closed ps and restarted, and the problem is gone, as is the case each time. However, I will disable Native Canvas next time, to see if that helps. Thank you for your solutions.

Kindest regards,

Margaret
    J
    J453
    Legend
    April 21, 2022

    First, make sure you have 23.3.1 update installed that just came out.

     

    Second, if that doesn't fix it, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

    M
    margaretw65488533Author
    Known Participant
    April 29, 2022

    So far, so good. I disabled Native Canvas, and now, it's just a waiting game.  Thank you.

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