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cmsdesignphoto
Participant
December 8, 2016
Question

Epson XP-640 Printer

  • December 8, 2016
  • 1 reply
  • 343 views

I recently bought a Epson XP-640 Printer. When using PS-CS6, (not cloud), some files will print fine and some cause PS to close down when I select the print button. Any thoughts?

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    1 reply

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    March 23, 2017

    Hi cmsdesignphoto,

    Please share the error or crash message which you get also, update the printer drivers to the latest update from the printer manufacturers website.

    You can also try resetting Photoshop preferences back to default if driver update doesn't help, refer: Preferences in Photoshop

    Thanks,

    Mohit

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