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chantalp36770632
Participant
October 29, 2019
Question

Eraser tool not working after Photoshop update

  • October 29, 2019
  • 1 reply
  • 264 views

Je viens de mettre à jour Photoshopcc, je ne peux plus utiliser l'outil gomme, c'est apparement le seul, les autres fonctionnent.

Merci de m'aider.

 

 

{Thread title edited by moderator}

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    1 reply

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    October 29, 2019

    Hi there,

     

    We are sorry about the issue you are facing with the Eraser tool in Photoshop.

     

    Would you mind checking to confirm if you have the correct layer selected when you are trying to erase anything (that is if you have a multi-layered document)? You can try to reset the tool and check if that help.

     

    If resetting the tool does not help, please share further details on what happens when you try to use the eraser tool and share a screenshot of the application interface.

     

    Regards,

    Nikunj

     

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