ERROR BLANK AREAS PHOTOSHOP

Question

Good afternoon, I have an error with Photoshop. When I zoom in on the element of the layer on some occasions it turns white or blank boxes, when I zoom in the white comes out and when I go back it looks good again.

This is solved by closing and opening the program, but the error returns.

AxelMatt · Answer

Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If it helps, you can check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

If the issue persists, you can try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Migrate presets, actions, and settings (adobe.com)

Another try is to enable the Older GPU Mode option in "Preferences" > "Technology Previews" > "Use Older GPU Mode (pre 2016)".

Then goto "Preferences" > "Technology Previews" and enable "Disable Native Canvas". Restart Photoshop.

If this all doesn't help, we need more informations about your system. Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

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