Error Log

Question

I have Ps5 v12, Windows 10When I try to do updates through Adobe Application Manager I'm getting a error:Update FailedUpdates could not be appliedThe error log file may help you in identifying the problem.  Then, try updating again.  If the problems persist, contact customer support for further assistance.Then if I hit the 'error log' I get the following message:Adobe Extension Manager CS5 5/0 UpdateThere was an error downloading this update.  Please quit and try again later.  Error Code U43M1D207If I go to Help:When I go to Help I get this window:Help     About Plug-In         Camera Raw  -  this window pops up:         If I bring in the image, I get this error:PLEASE, PLEASE, somebody help me!Thank you,Theresa

JJMack · Accepted Answer

What camera do you have is it supported by your CS5 ACR version 6.7? ACR 6.7 is the latest version CS5 can use. Here the list

Cameras supported by Camera Raw

If you camera is not supported you can create dng raw file for you raw file that ACR 6.7 can process

Jeff Arola · Answer

Install an updated version of the Adobe Application Manager and then see if Help>Updates works.Adobe - Adobe Application Manager : For Windows : Adobe Application Manager

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