Skip to main content
boruchlen
Participating Frequently
November 19, 2021
Question

Error message after the latest update 2022

  • November 19, 2021
  • 2 replies
  • 355 views

Hi all,

 

I'm getting a Photoshop error file when closing photoshop after latest 2022 update - Can't write new document presets file.

 

Any ideas?

 

Thanks.

 

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

This topic has been closed for replies.

2 replies

Participating Frequently
June 22, 2022

Problem solved? Can you gude me regarding this? Thanks in advance.

Sahil.Chawla
Adobe Employee
Adobe Employee
November 19, 2021

Hi there,

Sorry to hear about the error. Could you please try resetting the preferences of Photoshop and let us know if it helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil

boruchlen
boruchlenAuthor
Participating Frequently
November 21, 2021

Hi Sahil,

WHen I try to export my presets, I get an error message "JavaScript code was missing".