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P
PV-photo
Participant
December 12, 2012
Question

Error message in Photoshop CS6 with text

I recently installed CS6 and since then I get an error message when I want to use text: "could not complete your request because something prevented the text engine from being initialized.
Restarting CS6 doesn't help...

    Ce sujet a été fermé aux réponses.

    3 commentaires

    A
    arteandrea
    Participant
    September 12, 2017

    1- Close all Photoshop activities (close Photoshop);

    2- Open your browser (I tried it only on a PC, so my browser is the Windows Explorer);

    3- Type %userprofile%\AppData\Local\Adobe;

    4- You will see some folders. Find and delete the TypeSupport folder.
    5- Now you can close the browser, open Photoshop and try typing in it. It worked for me.
    Obs.: It may happen that you do not see the TypeSupport folder and, then, you might have to reinstall Photoshop, but it's improbable.
    I hope it helps.

      R
      rcgnetworks
      Participant
      October 22, 2017

      This worked in Adobe Photoshop CS6.Thanks bro!! I created adobe account to say this.

        H
        Holomew
        Participant
        January 1, 2013

        Also having this same issue. Had the trial of Photoshop and worked with no issues. Bought it, installed it, no other fonts installed, brand new PC, and now can't type text.

        So glad I spent hundreds of dollars.

        Chris Cox
        Chris Cox
        Legend
        January 1, 2013

        Well, what is the specific error you are getting?

        And have you done any troubleshooting to remove corrupt fonts from your system (as noted above)?

        mjarrott
        Adobe Employee
        mjarrott
        Adobe Employee
        December 12, 2012

        PV-photo,

        Have you installed any new fonts on your system recently? Through a little searching, a corrupt font seems to be the first warning light.

        Also, see this help document about troubleshooting font issues. You may find a solution in the steps listed!

        Cheers,

        Michael

        P
        PV-photoAuteur
        Participant
        December 12, 2012

        Hello Michael,

        No new fonts were installed... just installed CS6, that's all. When starting CS6 I also get an errormessage concerning ScCore.dll... maybe this has got something to do with it?

        Grtz

        Pierre Volpe

        mjarrott
        Adobe Employee
        mjarrott
        Adobe Employee
        December 12, 2012

        Try resetting your Photoshop preference file by following these instructions: http://forums.adobe.com/message/4209421

        If the problem recurs after you delete your preference file, please let us know.

        Michael

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