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Known Participant
December 10, 2019
Question

Error message when attempting a Shape Blur in PS CC

  • December 10, 2019
  • 2 replies
  • 475 views

I keep getting this message when attempting to blur a small layer in a TIF file:

 

Could not complete the Shape Blur command because of a program error.

 

I've got the most recent PS version 21.0.1

Catalina 10.15.1  on a Mac Pro 'trash can'

32 GB RAM, 150 GB of available disk space.

The file is big (650 MB), but smaller than many similar I edit sucessfully all the time.

There are several layers and the one I want to blur is a very small 'patch' I copy/pasted

This has been going on for a week or two.

 

To fix it I have tried:

A restart, then shutdown and restart

reset PRAM

uninstalled non-current PS and Bridge versions

uninstalled PS 21.0.1 and restarted

and finally reinstalled PS 21.0.1

 

None of it worked.

 

Any ideas?

 

This topic has been closed for replies.

2 replies

bobblahblah
Participant
January 10, 2020

Retoucher in Nyc. Have this issue on my home computer and the rt studios computers. This is 21.0.2. 

PLEASE FIX THIS ITS A BUG!!!

I'm on Catalina at home and the studios on Mojave. 

John Waller
Community Expert
Community Expert
December 10, 2019

Moved from Community Help forum.

Known Participant
December 10, 2019

I posted in the wrong place?