Error opening Photoshop 22.1 on macOS BigSur, update 08/01/2021

Question

Hello,
After the version of Photoshop 22.1 was updated today 01/08/2021, they continue to close a few seconds after opening it, it fails exactly the same as the last update 30 days ago. I do not understand what the problem is. What is the solution?
Model Name: iMac Retina 5K 27, 2019
Model Identifier: iMac19,1
Processor Name: Intel Core i5
Processor speed: 3.1 GHz
Number of processors: 1
Total number of cores: 6 Level 2 cache (per core): 256 KB
Level 3 cache: 9MMemory: 64 GB Boot ROM version: 1037.140.50.0.0 SMC version (system): 2.46f12
System: Big Sur

nikunj.m · Answer

Hi,

We're sorry about the trouble with Photoshop. When Photoshop quits, do you get an error message or a crash report?

Please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility. Once done, restart the Mac & check if it helps.

You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

Let us know how it goes!

Regards,

Nikunj

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