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Brett_Conlon
Inspiring
March 24, 2017
Answered

Error opening recent files from Win7 PShop CC2017 Start screen

  • March 24, 2017
  • 1 reply
  • 371 views

G'day,

I like the concept of the Start screen with the big icons showing your recent items in it but when I click on ANY item in this window I get a "Could not complete your request because it is not the right type of document" error. Annoying!

I can successfully open the same file from the Open window.

Any ideas?

Chz, Brett

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Would suggest you to restore Ps preferences to default following this article Preferences in Photoshop

    Let us know if that helps.

    ~Akash

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    March 24, 2017

    Hi Brett,

    Please clear the recent file list and check if the issue persists.

    Also is Photoshop updates to CC 2017.0.1 version?

    Thanks,

    Akash

    B
    Brett_ConlonAuthor
    Inspiring
    March 29, 2017

    Thanks but sadly clearing the recent file list (thru File > Open Recent > Clear...) and updating PS to 2017.0.1 made no difference.

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    March 29, 2017

    Would suggest you to restore Ps preferences to default following this article Preferences in Photoshop

    Let us know if that helps.

    ~Akash

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