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Inspiring
August 4, 2022
Answered

Export Issue for GIFS Photoshop

  • August 4, 2022
  • 12 replies
  • 574 views

I always save my GIFS 
-File
-Export
-Save for Web (Legacy)

I'm continuing to get an error message. I have the most updated version of Photoshop. Not sure why I'm getting an error all of a sudden. I tried restarting my computer, still getting the error. 

My workaround is rendering video and saving as a .mov but I'd like to fix the error issue. 

This topic has been closed for replies.
Correct answer TinyHousePhoto

Hey Cory, Thanks so much for your help. My friend actually found the proble. I have Dropbox Backup running on my mac and apparently Adobe and Dropbox are not compatible. My gifs are saving like normal now that my online backup isn't running. 

Something for Adobe to fix?

12 replies

Inspiring
August 4, 2022
Screenshot attached. I tried to include it in my post, but the file type
was not accepted.
I tried changing it to a JPEG and that didn't work either.

Have a wonderful day!

Stephanie Lynn Warga
Tiny House Photo <>
CShubert
Community Manager
Community Manager
August 4, 2022

Hi @TinyHousePhoto sorry to hear you are having issues.  Could you share a screenshot of what you are trying to do when you get this error? What is your workflow that you are doing when you see the error?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,