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M
mgdal987654
Participant
January 20, 2020
Question

Export PDF from Photoshop 2020 on macOS 10.15.2

  • January 20, 2020
  • 1 reply
  • 752 views

Hey,
I have photoshop cc 2020
I am working on a mac 10.15.2 computer
When I save the file in PDF format, saving process ends properly,
But the file is not displayed in the same way as the photoshop view
(Every time something else happens - sometimes fonts are not saved properly and others are displayed, some things disappear, etc.)

I deleted the photoshop and reinstalled, unfortunately it doesn't help

Asking for your help

 

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1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
January 20, 2020

Hi there,

As the PDF's are not saving properly, could you please let us know if it happens with every PDF?
Also, where are you saving the file local drive or external?

Could you try adding Photoshop to macOS system preferences Security & Privacy settings and let us know if it helps? Please follow the steps mentioned here: https://helpx.adobe.com/photoshop/kb/photoshop-and-macosmojave.html#Penpressuredoesnotworkandbusycursordisplayswhilepainting

 

Regards,
Sahil

M
mgdal987654Author
Participant
January 21, 2020

Hi, thank you very much for the quick reply!
As for the pdf, I save it locally on the computer
The malfunction occurs in every export of pdf from the photoshop software (but every file has a different malfunction),
In the illustrator, however, the pdf files are kept normal.
I will list a few examples of faults that happened to me in pdf:
1) I extracted a pdf file and created a white "square" at the top
2) I took out a pdf file and the outgoing fonts became "?????", however in another part of the page used the same font and it came out correct ...

I made the change you proposed, but unfortunately it did not resolve the error ...

Another strange thing that happens to me in photoshop, while working on photoshop software suddenly does not respond to switch between tab, what i do is close photoshop and reopen ...

I will mention that I tried to completely delete the photoshop from my computer and reinstall, but without success

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