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kmb6735
kmb6735
Participant
January 3, 2020
Question

Export/Save to web not working in latest Photoshop upgrade (21.0.2)

  • January 3, 2020
  • 6 replies
  • 1959 views

 Get an error pop up window. Tried restarting photoshop/opened a new doc window, etc. but nothing helps. Save as/reduce image size is the workaround for now, but hope this gets fixed soon.

This topic has been closed for replies.

6 replies

P
pain2616284269g4
Participant
October 17, 2022

When will we get the update of adobe?

P
pain2616284269g4
Participant
October 17, 2022

best adobe community 

bobm25765616
bobm25765616
Participant
December 4, 2021

Yes.  Same problem.  This has brought my workflow to a halt for days.  Wish I had never downloaded the 2022 version.  The most bug-plagued version ever.  Next year I'll wait 4 months before dowloading so they have to time get their act together.

 

J
J453
Legend
December 4, 2021

@bobm25765616 This thread is pretty old. What command are you having trouble with? What is the exact error you get?

bobm25765616
bobm25765616
Participant
December 4, 2021
Each time I start with a TIFF file, then go Export>Save for Web and try to
save it as a JPEG the file it saves shows up with zero mpx and then crashes
Photoshop.

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R
RosieM
Participant
November 25, 2020

Stumbled upon the same problem today.

I fixed it by going to Preferences -> Plug-ins -> and disabling "Load Extension Panels". Then I closed Photoshop, allowed it to start again and enabled the "Load Extension Panels" back. Closed and opened a second time. It allowed me to use "Export As" without problems.   

Michael Elmkjær Madsen
Michael Elmkjær Madsen
Known Participant
February 17, 2020

Same problem - UPDATE 

Quick export works, "Export As" does nothing - and no - its NOT the graphics driver (disabled)

- FIX: turn on "load extensions" in preferences - it was turned off for some reason 

However : 

Save for web (still) crashes every time 

 

SueCoVPA
SueCoVPA
Participant
January 3, 2020

I've literally just bought CC and I'm getting this too. It's one of my most-used functions for saving images as digital assets. Very frustrating! Would appreciate a note of your workaround. Thanks heaps.

kmb6735
kmb6735Author
Participant
January 3, 2020

I build my layered psd files at 300/ or 600 px. But if I need it for web, that's when I used the Export as we feature. My workaround is simple. I reduce it to 72px and then save as jpg.  

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