Skip to main content
Participant
November 5, 2019
Answered

Export to Aero Script Alert

  • November 5, 2019
  • 11 replies
  • 6619 views

Updated to 2020.  Go to Export/Export for Aero and get the following msg: 'Creative Cloud Files is not installed'.  I have Creative Cloud and it is working as far as I know.  Any ideas?

This topic has been closed for replies.
Correct answer Neon Dreams

After some fumbling around I found there is a file called "Export For Aero.jsx" and for PC it is located at "C:\Program Files\Adobe\Adobe Photoshop 2022\Presets\Scripts".

Make a backup copy of this file first.  Then edit the original .jsx file.  Look around line 400 or do a search and look for the line that says " return localize("$$$/private/AeroExport/CCFilesFolder=~/Creative Cloud Files/"); "  

 

Change that line to  return localize("$$$/private/AeroExport/CCFilesFolder=C:/Users/<yourusername>/Creative Cloud Files/");

This worked for me.  I hope it helps you.

11 replies

angie_taylor
Legend
November 5, 2019

You may. need to run the latest updates in the CC app to fix this. Have you updated all the necessary software to the latest verion? And, have you downloaded Aero usin ghte same Adobe account?

Participant
November 5, 2019

Hi Angie,  I have updated Photoshop and Dimensions via Creative Cloud.  Both 2020 version and Dimensions has no problem exporting.  Have been using Testflight version of Aero but just reinstalled from App store.  Still getting the error in Photoshop.

angie_taylor
Legend
November 5, 2019

Hmm, thats odd. Did you send your phone a link via CC app to download and install Aero? I think it somehow may have to link in to your CC account?