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J
Jen2191
Participant
July 6, 2022
Question

Exported File is empty in Photoshop 2022

  • July 6, 2022
  • 2 replies
  • 3929 views

I have been using Photoshop for a while now and for very simple purposes. Everything has been smoothly until now when I tried to export my PNG files as usual after editing. I have done this many time and had no problem with it. Now when I export files and tried to view those files, it say "Can't open, empty file" (In Swedish because my PS is in swedish). I tried to reinstall, restart the program, restart the mac, tried with different files but it's the same. Earlier today, I managed to export one file but after that one, everything just got sour. Any tips?

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2 replies

melissapiccone
Community Expert
melissapicconeCommunity Expert
Community Expert
July 6, 2022

Try using generate or save as instead of exporting - does it work or same issue?

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
J
Jen2191Author
Participant
July 7, 2022

What do you mean with using Generate? I tried to use generat but it just marked "Image Asset" and if I use "Save As" there are only 4 options : PDF, TIFF, Large Document Format, PSD.

melissapiccone
Community Expert
melissapicconeCommunity Expert
Community Expert
July 7, 2022

Generate will automatically save your images into a folder. You just need to name your layers with an extension, layer.png. https://helpx.adobe.com/photoshop/using/generate-assets-layers.html

You should be able to save as a png. Duplicate your file and merge layers, then try a save as. 

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
S_Gans
Community Expert
S_GansCommunity Expert
Community Expert
July 6, 2022

Hi. What method are you using for your Export?

Adobe Community Expert / Adobe Certified Instructor
J
Jen2191Author
Participant
July 7, 2022

I used Quick Export as PNG and it has been working fine until now. Now it exported as PNG file but when I tried to open it say "Couldn't open because the file is empty".

Then I tried to "Export As" PNG but then it just kept on loading the image forever and then when it finally came up on the preview, I pressed Export and it said "One or more selection cannot be exported because they are empty."

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