Exporting from PC Photoshop to iPad photoshop - quality issue

Question

So I draw on my PC, but bought an iPad Pro to be able to draw on it mostly on the go. I had a piece that was 300 dpi/ppi saved to the cloud. Downloaded it, and finished the piece on my iPad. Download it onto PC. Then I take it to my sticker supplier who couldn't use the piece to make a sticker as the quality was apparently too low! (Which this was the only piece edited in any way on the iPad.) I had to change it to 600 dpi/ppi for it to work.

Is there a setting that is changing this, or is there always quality loss when you do this?

D Fosse · Answer

Ppi is meaningless on its own. Ppi is a relationship. Pixels per inch!

Without knowing any of those two (pixel dimensions or physical print size), it's just an empty number.

Most likely, your file was simply too small, not enough pixels, and that's why it was rejected. Upsampling it solved the printer's immediate problem, but will result in a file of very poor quality.

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