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timp19133327
Participant
July 20, 2021
Question

exr files will no longer open in the new version of PS (22.4.3)

  • July 20, 2021
  • 3 replies
  • 1196 views

 I had the open exr plugin installed on the previous version of photoshop. Now when I open the same exr files I get the following error message 'Could not open "test_layers.exr" because of a problem with the file format module interface'. I have also tried to use the open as EXR and (open) EXR options.

3 replies

BardurM
Participating Frequently
September 22, 2021

i have the same issue.
And i work with EXR files all the time. This is very frustrating. 

Participant
July 31, 2021

I am also having this issue also with OpenEXR.

timp19133327
Participant
July 20, 2021

I forgot to add I am on

Adobe Photoshop Version: 22.4.3 20210708.r.317 bb896cc x64
Operating System: Windows 10 64-bit

Processor speed: 2808 MHz
Built-in memory: 65290 MB
Free memory: 59819 MB
Memory available to Photoshop: 51208 MB
Memory used by Photoshop: 100 %

NVIDIA Quadro RTX 3000