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andrews2214717
Participant
April 13, 2020
Question

External Hard Drive Space Error - Mimics Startup Drive (Scratch Disk)

  • April 13, 2020
  • 1 reply
  • 263 views

Has anyone else had this issue (Macbook)?

 

I have my external harddrive showing up in my scratch disk options, but there should be over 104 gigs available. For some reason, photoshop is making my external drive's available space mimic my startup drive's available space. Which literally defeats the purpose. My external drive should give me plenty of scratch disk space.

 

Please see image below. I've been dealing with this issue for a few months now. Any help is greatly appreciated!

 

    This topic has been closed for replies.

    1 reply

    D
    defaultynn9w9blxxdk
    Participant
    October 20, 2021

    Same I have this problem. Can anyone help!

    I have deleted all cache files and used diffrent drives and uninstalled photoshop but still have the same result.

    J
    J453
    Legend
    October 20, 2021

    If you restore your preferences using this manual method does it work correctly?

    https://helpx.adobe.com/photoshop/using/preferences.html#Manually

     

    If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

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