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Participant
June 15, 2024
Question

Extreme lag and sluggish performance

  • June 15, 2024
  • 1 reply
  • 540 views

I have a very well built computer consisting of 

i9 14900

64g ram

nvidia rtx 4090

running a external 34 monitor. 

I have issues with even the simplest of movement.  
Created a 8.5x11 150 dpi file.  Even simply creating standard text and moving is is slow and jerky and lags. 
tried to click on the Edit-preferences and took 5-8 seconds to open. 

closed and tried it again same issue.  I have had this issue for a while. 
all applications up to date. 
tried the studio and the game nvidia driver.  Bios is up date. 
all drives are up to date as I am really picky. 

I am having the exact same issues with illustrator as well. 
these are the only 2 I use for the most part.  
Uninstalled and reinstalled all adobe applications. Made sure all preferences where reset. 

this all will happen with nothing else running and only using about 10 percent cpu and little to no ram.  
Turned off any virus software or anything running in background.  

Tried starting in safe mode just to see and got the same results. 


 

This topic has been closed for replies.

1 reply

Participant
June 15, 2024

Also main hd is a 2tb ssd and a second 2tb ssd as a scratch disk. 

Participant
June 20, 2024

Just adding that I have the same. Super slow just scrolling on things that otherwise worked fine before the recent update. I usually have issues with this PC but I used my laptop and woop, same issue.

 

PC 1:

Ryzen 5 CPU, Nvidia 3080GPU 

32gb ram, scratch disk on hard disk but cleared cache to no avail.

 

PC 2:

Intel i7-12800H

32gb ram

it's a dell precision 5770 if that helps anyone.

Participating Frequently
June 27, 2024

Hi josh38060818lx2h. Welcome to the Photoshop Community. I'll help you figure this out. 

 

We would like more information to help you. What version of Photoshop and Windows are you using? Would you mind sharing a video recording of the event? 

 

Thanks! 

Shivani