Extreme lag and tearing in "Save for web" window in Photoshop on Windows 10

Question

Hello
 
lately, I have extreme slow lag and tearing when using the "Save for web" export window
it's very hard to work like this and it doesn't matter what file size or resolution I am working with it happens with small files same as with huge files.
 
what can be the source of this issue?
"Save for web" on illustrator works just fine
 
My SetupPC WIN1032G RAM
GPU Quadro P600
4K 60hz 10bit

nikunj.m · Answer

Hi,

We're sorry about the trouble with Photoshop. Would you mind telling us the exact version of Photoshop you're using? please ensure you have all available Windows updates installed on the computer.

You can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps. If it helps, please check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

Let us know how it goes!

Regards,

Nikunj

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