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stevenr33198624
Participant
March 25, 2018
Answered

Eyedropper tool issue.

  • March 25, 2018
  • 1 reply
  • 1709 views

Recently I have been experiencing a problem with the eyedropper tool. From time to time I have my image open that I am working on and a second window next to it which I use as a colour reference and frequently use the eyedropper tool to choose colours from it. The problem is that when I choose a colour Photoshop will change so that the colour reference window is active so that I then have to click on my working window to continue painting. As you can imagine this is quite inconvenient as it doubles the amount of clicking every time a colour is picked. Does anyone have any ideas what could be causing this? Has Photoshop been changed in the way the eyedropper works or could it be an issue with something changing in Windows. I am running Windows 10.

Thank you.

Steven.

    This topic has been closed for replies.
    Correct answer Norman Sanders

    Is it possible that you are clicking on the reference file rather than dragging the eyedropper into it?

    if you do drag the eyedropper and still have the problem, reset the tool and see if that helps.

    1 reply

    Norman Sanders
    Norman SandersCorrect answer
    Legend
    March 25, 2018

    Is it possible that you are clicking on the reference file rather than dragging the eyedropper into it?

    if you do drag the eyedropper and still have the problem, reset the tool and see if that helps.

    S
    stevenr33198624Author
    Participant
    March 26, 2018

    Hi Norman,

    Thanks for your reply. To clarify I am actually using the paint brush tool and pressing Alt on the keyboard to change to the eyedropper tool temporarily and then selecting the colour. I don't quite understand what you mean by could I be 'clicking on the reference file rather than dragging the eyedropper into it' as that is what I am doing, but I always have done so. To clarify, using the actual eyedropper tool presents the same problem. I am also using a tablet and pen but the mouse doesn't work properly either. How do you rest the tool? Is there an option for that in the preferences? One final thing. I think this problem may have occurred since the last update and since the colour wheel feature was added that appears around the tool tip when you use the eyedropper. I have tried turning that off but it still doesn't help with the problem.

    Norman Sanders
    Norman Sanders
    Legend
    March 26, 2018

    My description of the method may not have been clear enough. Perhaps this will help:

    Choose the Eyedropper, click anywhere on the current image and drag the eyedropper to the color appearing anywhere on your monitor. When you release the mouse your chosen swatch will appear in Photoshop’s Foreground Color patch.

                    

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