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jessicah69292680
Participant
September 24, 2021
Answered

File colors change from one monitor to another.

  • September 24, 2021
  • 2 replies
  • 779 views

Hello,
I have a problem that I haven't managed to resolve through differents configurations in the settings (preference, colors, display, ect). Resetting preferences as well as a full reinstallation didn't resolve my issue.

 

As said in the title, the color profile seems to change from one monitor to another. I have this problem only with Photoshop, no problem in illustrator, InDesign or other.

 

The correct colors are on image 1 and the screen where they are not are on image 2.
On this one, the image and the color wheel change, but note that the navigation window keeps the correct colors.


I also attach a screenshot of my color settings (image 3) if it's help.

I don't know if this is a bug or something I have to modify. Any idea on how to solve this issue ?

 

Thanks!

This topic has been closed for replies.
Correct answer jessicah69292680

Ok, thanks to the other conversation suggestions on the forum I was able to get a hint and I just found the solution to my problem.
As mentioned in the other posts, it is indeed a windows configuration to do and not photoshop.
I don't quite understand why the problem was actually only on Photoshop, but the problem is solved ^^ "

 

I put my solution here if it can be of use to anyone!

So I went into the color management settings in windows (just press windows button on your keyboard and type "color") and forced the default profile to sRGB (CalibratedDisplayProfile-4.icc).
Colors were instantly correct, no need to restart Photoshop. It is indeed a problem to be solved in windows.

2 replies

jessicah69292680
jessicah69292680AuthorCorrect answer
Participant
September 24, 2021

Ok, thanks to the other conversation suggestions on the forum I was able to get a hint and I just found the solution to my problem.
As mentioned in the other posts, it is indeed a windows configuration to do and not photoshop.
I don't quite understand why the problem was actually only on Photoshop, but the problem is solved ^^ "

 

I put my solution here if it can be of use to anyone!

So I went into the color management settings in windows (just press windows button on your keyboard and type "color") and forced the default profile to sRGB (CalibratedDisplayProfile-4.icc).
Colors were instantly correct, no need to restart Photoshop. It is indeed a problem to be solved in windows.

D Fosse
Community Expert
Community Expert
September 24, 2021

OK, so then your Spyder made bad profiles and you need to find out why. Turning everything off doesn't solve the problem, only hides it from immediate view.

 

It also needs to be said, because a lot of people don't realize this, that only applications that support color management will actually use the monitor profile. Non-color managed applications, like e.g. Windows "Photos", are not affected by a bad profile - but will never be entirely right either. Assuming the profile is good, you can always trust Photoshop to display correctly.

 

In other words, there will always be a difference between Photoshop (right) and Windows "Photos" (wrong). That's normal and expected.

D Fosse
Community Expert
Community Expert
September 24, 2021

You have turned color management off. No wonder the colors are all over the map.

 

Reset your color settings to default. Never set your monitor profile as working RGB. Always keep color management policies set to "preserve embedded profiles". The document profile (and working RGB) should always be a standard color space like sRGB, Adobe RGB or ProPhoto.

 

No exceptions. The settings you show in your screenshot just survive as legacy settings. They have no purpose today and a huge potential for permanent damage.

 

The monitor profile should be made with a calibrator, that's how Photoshop is designed to work. If you don't have one, use a standard profile or the manufacturer profile. The monitor profile is set up at system level and it has no place in color settings.

 

Display color management has three components. All three have to be present and correct. If they are, the file will be correctly represented on screen:

  • An embedded document profile
  • A valid monitor profile set up at system level
  • A color managed application that reads both profiles and converts from one into the other

 

jessicah69292680
Participant
September 24, 2021

Oh, thanks for your response. I've just solved my problem but not with the solution that you offer me. But I will apply what you say.
I did use a calibrator tool for my monitors (spyder 5), but it seems that this is what caused the problem