Skip to main content
ralphc37960410
ralphc37960410
Participating Frequently
November 9, 2019
Question

Files appear black/blank when I open them

  • November 9, 2019
  • 1 reply
  • 14043 views

I just updated my system to Catalina and my PS to V.21.0, which I suppose it the 2019 version. When I open files the do not appear. My whole Photoshop window is black, however the image is open. If I pull the image tab from the application window and snap it back, the image will finally appear, like it doesn't render until I re dock the tab. It also will render if I pull the tab away and separate the file from the app window frame.

 

Can someone tell me what is happening? It's obviously some kind of glitch however there is no update to solve this being that this is the latest version. 

    This topic has been closed for replies.

    1 reply

    gener7
    Community Expert
    gener7Community Expert
    Community Expert
    November 9, 2019

    Version 21 is indeed Photoshop 2020. Since I don't see anything like this on my mid-2012 MBP, I might ask if you use an external monitor?

     

    You can first try checking/unchecking the Application Frame under Photoshop's Window menu.

    Check "Legacy Compositing" under Photoshop Preferences > Performance and restart Ps.

    You can dial back the Drawing mode to Normal in the screenshot. Also try the other setttings that I use.

     

      ralphc37960410
      ralphc37960410Author
      Participating Frequently
      November 9, 2019

      Checking Legacy Compositing worked. And when I unchecked it again, things still seem to be working. Thanks!

      What does this mean?

       

      As for setup, I have an iMac with a second enternal monitor attached, so I don't think it's the external, it was happening regardless of which monitor I was on.

       

      Thanks again!

        gener7
        Community Expert
        gener7Community Expert
        Community Expert
        November 9, 2019

        It's a newer display technology, but being new, it can hit a lot of snags, so for safety's sake I keep mine checked on.

         

        https://feedback.photoshop.com/photoshop_family/topics/what-is-photoshops-compositing-engine

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices