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Participant
October 5, 2021
Question

Files Deleting When Clicked On

  • October 5, 2021
  • 2 replies
  • 355 views

VERSION : 22.5.1

PLATFORM : MAC OS | BIG SUR

 

When I go to click to open a file on Photoshop, the file automatically deletes. I can't find it in a deleted folder, in my cloud documents, or anything like that. This just started & I spent 2 hours working on something just for it to be deleted. I reached out to support but they weren't really able to help, so I'm going to ask here.

This topic has been closed for replies.

2 replies

Derek Cross
Community Expert
Community Expert
January 1, 2022

The video seems to show you deleting a file.

I suggest you Save regularly and save incrementally named versions after several hours work.

I  also suggest you save copies of the PSD document to your computer and duplicate copies exterrnally.

It might be worth you upgrading to the latest version of Photoshop – 23.1. You can keep the earlier version as well.

Participant
January 1, 2022

Just experienced this same thing.  Each file I clicked on in the recent files list would disappear.