Participating Frequently
March 30, 2024
Question
Filters -> 3D not working even though GPU is compatible
- March 30, 2024
- 3 replies
- 2655 views
When I try to access any of the filters under "Filters" -> "3D", I get the error "The 3D features require that 'Use Graphics Processor' is enabled in the Performance preferences. Your video card must meet the minimum requirements and you may need to check that your driver is working correctly."
I have confirmed in Help -> GPU Compatibility that my GPU is compatible (NVIDIA GeForce RTX 3080 Ti).
Pass: OpenGL available
Pass: DirectX available
Pass: DirectX feature level 12.1 available, feature level 12.0 required
Pass: Above required VRAM (12086 MB of 1500 MB required)
GPU Detected: NVIDIA GeForce RTX 3080 Ti (NVIDIA)
I have also checked the following based on other articles I have read:
- My Photoshop is up to date
- My Windows 10 is up to date
- My NVIDIA GPU driver is up to date
- I have disabled "Use OpenCL" in Preferences -> Performance -> Advanced Settings
- I have set Cache Levels to 4 in Preferences -> Performance
- I have confirmed that I have no "integrated graphics card" and that my Windows 10 OS is only configured to use the NVIDIA GeForce 3080 Ti
Any ideas how I can fix this?
