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Participant
November 17, 2020
Answered

Fixed: Brushes missing on iPad

  • November 17, 2020
  • 14 replies
  • 11895 views

I opened Photoshop on-my iPad Pro today and when I tried to change my brush or eraser shape it said that there were no brushes available other than the ones I had selected. This is really weird because I hadnot uploadedany brushesto Photoshop, so it should let me use the preset default brushes but it wouldn't show them for some reason. I have attached some screenshots so that you can see what I'm talking about. This has never happened to me before and it seemed like it just came out of the blue as I haven't changed any settings recently.

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Correct answer Mohit Goyal

Hi all,

 

We're happy to announce the release of Photoshop on the iPad 2.0.2 which includes the fix for this issue.

 

To see what all fixed in the release refer to https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-ipad-fixed-issues

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

14 replies

Participant
June 13, 2024

Just got this issue as well, if I add them again both appear but I have to constantly restart with that method

Mohit Goyal
Community Manager
Mohit GoyalCommunity ManagerCorrect answer
Community Manager
December 8, 2020

Hi all,

 

We're happy to announce the release of Photoshop on the iPad 2.0.2 which includes the fix for this issue.

 

To see what all fixed in the release refer to https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-ipad-fixed-issues

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

Community Expert
December 14, 2020

Glad to see this

Participant
November 30, 2020

Unable to get brush sync option in preference of my Photoshop for iPad Pro version 2.0.1 20201111.203.

November 30, 2020

Moving to the Photoshop for Mobile forum from Photoshop

Participant
November 26, 2020

I use photoshop on an iPad. Suddenly the brush options have vanished. There's a note: "brush synchronisation probably has started" - I use the german version therefore I don't know the exact english expression. In german: pinsel nicht verfügbar - pinselsynchronisation möglicherweise gestartet. 
Can anyone help?

 

 

{Thread title edited by moderator}

nikunj.m
Legend
November 27, 2020

Hi,

 

We're sorry about the trouble with Photoshop. Please try re-installing Photoshop on your iPad to check if that helps.

You can check: https://helpx.adobe.com/photoshop/kb/known-issues.html#ps-ipad

 

Regards,

Nikunj

Participant
November 26, 2020

My iPad ps no brushes available, did anybody have a same problem like me? How can i restore brush fonction ? Thanks.

c.pfaffenbichler
Community Expert
Community Expert
November 26, 2020

Ths Forum is dedicated to Photoshop proper, please post on the appropriate Forum: 

https://community.adobe.com/t5/photoshop-for-mobile/bd-p/Photoshop-for-Mobile?page=1&sort=latest_replies&filter=all

Participant
November 25, 2020

When i first got my ipad and installed photoshop, it was fine - plenty of brushes available. Now for days, when I press brushes, only one is available, and it reads "No brushes available. brush sync may be in progress." Any clue for a solution?

Pete.Green
Community Manager
November 25, 2020

Hi there,

 

Sorry about brushes missing from Photoshop on the iPad -- Uninstall and reinstall should resolve it. More info on this here: https://helpx.adobe.com/photoshop/kb/known-issues.html#ps-ipad

 

Regards,

Pete

arpixron
Participant
November 22, 2020

i had exactly the same error in the last day.  glad i'm not alone! same fix for me... delete and re-install app. thx!!

Participating Frequently
November 21, 2020

Many thanks!

Participant
November 19, 2020


I'm using photoshop on my ipad. There were several brush options available. However, those are all gone and there is a note "no brush available" and "brush sync may be in progress".

I tried deleting&download again, but it doesn't work.

November 19, 2020

Moving to the Photoshop for Mobile forum from Photoshop

Pete.Green
Community Manager
November 19, 2020

Hi Krystallelex and others who aren't seeing any brushes, 

 

Sorry about the scare with this behavior. It seems that an uninstall and reinstall will return the default brushes.

For help with this, see Known Issues.

 

Regards,

Pete

Participating Frequently
November 19, 2020

Hi Pete - no, I was not part of the pre-release program.

Dana

Pete.Green
Community Manager
November 19, 2020

Thanks Dana, this is interesting.

 

Are you part of Photoshop desktop's prerelease by chance?

Have you installed brushes to Photoshop desktop (non-prerelease) as well?

Do you actively use your CC Libraries?

 

Thank you!

PG