Known Participant

Answered

Fixed: Dragging layers between files is not working in Photoshop

Forum|Forum|5 years ago
July 21, 2020
31 replies
25208 views

Drag and drop of layers between files is not working.

I'm dragging a layer from an RGB file to a CMYK one and it's not working.

It used to be in past versions.

I'm on the latest version:

Adobe Photoshop Version: 21.2.1 20200716.r.265

Mac OS Catalina latest version: 10.15.6

Anyone knows how to fix?

{Moderator Note: Edited the thread title, PS-51596}

Thank you

This topic has been closed for replies.

Correct answer Akash Sharma

Hi there,

We are happy to announce the release of Photoshop 21.2.2 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 21.2.2, click "Update" in the Creative Cloud desktop app next to Photoshop. See: More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

B

bullbelly

Participating Frequently

Hello I'm having same issue, dragging a layer from one unlocked psd to another and all I get is color wheel turning and frozen... I have to hit escape to get out.. I also....

We have a landing... as I was typing this the layer drag completed! Took about 5 minutes though.... no bueno...

I have latest update, ver 23.2.2

L

Lumigraphics

Legend

Shouldn't take five minutes but are these both large files? Do you have enough RAM/drive space? I frequently drag layers between files on both Mac Monterey and Windows 10 Pro and haven't seen this issue.

B

bullbelly

Participating Frequently

I have about 1.5 TB on drive where I store PSD's, as far as ram, 32gb (24gb usable), dragging from a 2gb doc to a 450mb document.

I just opened Photoshop, then opened the exact same docs, and dragged an image file from the 2gb doc to the 450mb doc and its froze up for a few minutes, I just checked right now and layer is visible. It seems to be working now, no delay dragging layers. no clue whats going on..... I may have to clean out some drives and reset.

K

KevCookiesUnited

Participant

I'm having this issue and none of the solutions are working : (

J

J453

Legend

Can you post the two files you're having trouble dragging layers between along with instructions on which layers are causing a problem?

K

KevCookiesUnited

Participant

In this recent incident, one of them was RGB and the other was in CMYK mode. However I've been using Photoshop for over ten years and have never seen the message as frequently as I have been in the last month. I'm on a Mac (Catalina 10.15.7) with two monitors which i think is contributing to the issue. Using Photoshop version 22.5.1

If I encounter it again without the color mode being the culprit I'll try to post something but my work is under NDA's and involves licensed materials that isn't meant to be shared anywhere. I have a suggestion. If the issue is color mode it should say that's the issue, not that the document is the same as the one I'm trying to drag a layer into. It's not reflective of the actual reason you cannot drag in that instance.

Thanks!

D

defaultpqiejt8fyar1

Participant

Really disappointed , i miss old versions, dealing with lots of bugs and wasting my time...

c.pfaffenbichler

Community Expert

If you want to stop wasting your time you could start by actually describing the problems you are experiencing.

F

Furaha0D45

Participant

Hi i have purchased by error the app that I don't need please can you help for refund

didiermazier

Community Expert

Only customer service can do it. here it is a community forum, nobody appointed… just helpers

didiermazier

Community Expert

it works for me

J

Jack Carlsen

Participant

I just started having this issue as well within Update 21.2.2. I don't think it was fixed. I have tried changing administrator mode on and off, but nothing works so far. Yesterday just as I was waiting to get on the phone with Adobe support on the subject, it started randomly working again, so after testing restarts and what not with it still working, I ended the call... and then it stopped working again with no explanation. Very confused.

A

AgaNagA

Known Participant

The latest update solved it for me, but it also brought me some other problems,... verry annoying....

------------------------------------------------------------------------------------------------------------------------------------------- Windows10Home64-bit/IntelCorei7-4810MQ CPU@2.80GHz/16GBRAM/NvidiaGeForceGTX880M

P

PSteier

Known Participant

Yes, finally it works (again)...

Akash SharmaCorrect answer

Legend

Hi there,

We are happy to announce the release of Photoshop 21.2.2 that should resolve this issue.

This update includes fixes to some of the top customer reported issues among other bug fixes. See Bug fixes and security updates

To update Photoshop to 21.2.2, click "Update" in the Creative Cloud desktop app next to Photoshop. See: More detailed instructions for updating

Let us know how it goes.

Thanks,

Akash

A

Aurelius Venport

Participant

I have the same issue. You used to be able to drag a layer up to the tab of another open document and it would switch to that doc and you could "drop" the layer into the new doc. Hasn't worked in about 2 weeks for me. Assuming an update "broke" it. On a MacBook Pro running Mac OS X 10.15.6.

N

niftyshadesofjake

Participant

I am still having this issue. My Photoshop is up to date.

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded