Known Participant

Question

Fixed: Photoshop 2020 File name bug when saving a replacement of an existing file

Forum|Forum|6 years ago
October 25, 2019
24 replies
19191 views

Hej! The old photoshop behaviour used to be that when you save to overwrite an existing file it asks you to confirm that you want to replace it, you say yes, and the old file gets overwritten. In the latest version if you click "replace" it still does not replace the file, but adds "copy of" text at the end after the fact without any way to not do that. Please give us an option to have the old behaviour, or change it back to how it used to be by default.

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K

klausp65165345

Participating Frequently

Same problem here,

Mac OS 11.0.1

Photoshop 21.2.4

alland.byallo

Known Participant

same problem. okay i thought i was going crazy.

OS 10.15.7

ADOBE 22.1.0

happy_Fireball6C19

Participant

Same problem. Causing many version control problems. To be compliant with client naming protocols, I have to go back and delete the "copy" part of file name, which becomes confusing! PLEASE FIX THIS BUGGER!

JohanElzenga

Community Expert

This is a user-to-user forum. We are Photoshop users like you. We can't fix bugs.

-- Johan W. Elzenga

JohanElzenga

Community Expert

This is a Photoshop/MacOS Catalina bug that only happens when you try to save a layered or 16 bits/color file as jpeg (which does not support layers or 16 bits) and overwrite an existing jpeg in the process. If you flatten the image before you save it, it won't happen. Adobe is aware of it but I was told it requires a lot of rewriting. Much more than you would expect.

-- Johan W. Elzenga

alisecarter

Participant

You cant save when you flatten if you have a save error. Hoorah. So, now I can't work from lightroom and edit my files because it won't save over the original. I cant save at all unless I save as a copy. So, I then have to save as a copy (if It lets me), go to the folder the file is in, delete original, rename copy, open lightroom and re-pull metedata from the file so it shows the updated version. I'm working with 900 cr3s right now. I've gotten 2 edited becaue of all the image errors. I was originally editing the raw files in lightroom, but figured that was the problem. So I opened in photoshop camera raw and saves as jpgs. Nope, Still having the issue. I've been using photoshop since 1996 and aside from the move to subscription based services, nothing has made me more angry than this. I literally cannot get my work done.

JohanElzenga

Community Expert

Sounds like you have a different problem next to the file name problem. It also sounds like you use a rather odd workflow from Lightroom. Can you explain in more detail what that workflow is? You should not have to overwrite files when you send images from Lightroom to Photoshop and back.

-- Johan W. Elzenga

mig15

Inspiring

THIS IS A BUG. No software should behave like this. It asks if you want to replace a file then it doesn't and adds "copy" to the file name after you click save. I wish it didn't add the word copy because it's completely unnecessary. If it was to work in an intuitive way then it needs to be a checkbox in the save dialog labelled something like "Add copy to the file name" and if you delete the word copy then the checkbox unchecks itself.

It's so stupid though. Only Adobe could create rubbish like this. I am so over the crap they put out.

JohanElzenga

Community Expert

Yes, this is a bug and Adobe is working on it. From what I understand, it's far more difficult to solve than we may think, because it requires a lot of rewriting under the hood. That is why it is taking so long.

-- Johan W. Elzenga

P

paolod78753650

Participating Frequently

Well, it doesn`t require a lot of brains under the hood to NOT release updates with such heavy bugs in it....
The bug is still present and its more than 8 months already... this annoying bug costs me so much time.
Instead of paying them, we should get payed by Adobe for beeing their betatesters all the time, for not switching to another software and for supporting their whacky programmers.
Instead of pushing update after update, they should do ONE completely WORKING version a year.
Where is the problem?
I miss the days withouth high speed internet, where the programmers had to do their job right, cause they couldn`t just push countless updates after the release...
I don`t know why its common these days to release updates full of bugs... its not only Adobe...

J

Jarek Zabczynski

Participant

I am also finding it impossible to overwrite a file.

I can only save "As a copy" or save as "Layers". It won't let me uncheck both as I used to since forever.

Janus Bahs Jacquet

Inspiring

If you have a file with layers and you Save As and untick the Layers option, the As a copy option has always become mandatorily checked. It even gives you a little warning triangle that says, “File must be saved as a copy with this selection”. It’s been that way for as long as I can remember.

It can sometimes be annoying (what if I actually want to save a flattened version and then continue working in that, rather than going back to my layered version?), so I don’t think it should be impossible to uncheck both – but it’s definitely a good thing that it auto-checks the As a copy option when you uncheck the Layers option, because most of the time you do want to go back to working in your layered file once you’ve saved the flattened version.

Janus Bahs Jacquet

Inspiring

I don’t know what you mean by “2 years”, or why your text is blue, but yes, for as long as I can remember. I just checked in the oldest version I have available, Photoshop CS6 (which came out eight years ago), and it’s the same behaviour there: you can’t uncheck both. So I don’t know what version Jarek has been using “since forever”, but it’s clearly an older version than CS6.

R

runcat

Inspiring

Same here ... Catalina 10.15.5 and PS 21.1.3 ... annoying as f**k. Any news on a fix?

C

carolannefreeling

Known Participant

same here, it is driving me crazy

any news?

W

willemr9098686

Participant

Whever is managing this thread on adobe's end doesn't seem to understand that this is a bug. Here's a video I took showing it happening clearly. In the video, you can see me select to replace the file. See the window ask if it's ok to be replaced, then see that it makes a new copy instead.

VIDEO OF BUG:

https://youtu.be/VtgVzzMDhog

C

Cinaeda

Participant

I'm having the same problem as well. This is the issue I'm experienccing:

File saved as divider.png.
Make edits and save again as divider.png.
Photoshop says a file with that name already exists , do you want to replace it?
I say Yes.
Photoshop says : Could not complete your requeest because of a program error.

PLEASE FIX THIS. It's so frustrating and makes me want to cry.

Sunny6

Participating Frequently

Uninstal this photoshop version and then reinstall again. I'm sure it will work.

SunNy

godzooky75

Participating Frequently

Same problem on 21.0.2 on Calatina (2019 MacBook)

Kevin Stohlmeyer

Community Expert

Have you made sure Photoshop is setup in Apple System Preferences/Security and Privacy to allow access to the HD?

godzooky75

Participating Frequently

Yes. Gave it full disk access. Even tried to change the permissions on the file to global read/write access. No luck. I also discovered that even if I rename the file, select a any other extension, or save anywhere else, it still tries to save "As a copy." (However, if the filename doesn't exists, it does not append the " copy" text to the file's name.)

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