A

Anonymous

Answered

function Transparant does not work

Forum|Forum|8 years ago
September 18, 2017
3 replies
462 views

By a new document when I choose the "transparant", it does not work. I always get white background

transparent background

This topic has been closed for replies.

Correct answer davescm

Hi

If you are able to see the correct menu items but are not getting the expected result then I would reset Photoshop preferences

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. The timing can be a little tricky but if you get it right you will prompted to delete the current settings. New preferences files will then be created.

Dave

A

Anonymous

Yes, I got it! Lot of thanks Dave!

davescm

Community Expert

You're welcome

Dave

davescm

Community Expert

Hi

For a brand new document you can start with a transparent background by choosing it from the New document dialogue

Once opened it will stay transparent as long as you save your document in a file format that supports transparency - such as PSD / TIFF /PNG. Note : Jpeg does not support transparency.

Dave

A

Anonymous

Thank you Dave but this is that problem I mean. If I choose tranparent it doesn´t work... I always get white. A few times PC or Photoshop started, but without any result... Eva

davescm

Correct answer

Community Expert

Hi

If you are able to see the correct menu items but are not getting the expected result then I would reset Photoshop preferences

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. The timing can be a little tricky but if you get it right you will prompted to delete the current settings. New preferences files will then be created.

Dave

davescm

Community Expert

Hi

You have posted in the Lounge which is for non-technical discussions. We can move your post to an appropriate forum if you can tell us what application you are using (e.g. Illustrator, Photoshop..... etc)

Dave

A

Anonymous

Thank you for your Answer Dave. I am working with Photoshop CC 2014. I

already have done everything what I have read about " to get a transparant

background" but without getting this transparant...

Kind regards Eva

[email details removed ussnorway]

Ussnorway7605025

Legend

moved to Photoshop forum

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded