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Participant
May 14, 2012
Question

GetLogicalProcessorInformation missing in Kernel32.dll

  • May 14, 2012
  • 1 reply
  • 93327 views

I have CS6 all downloaded and when i go to launch it i get an error right away wonderful eh? u.u Anyways it says this The Procedure entry point GetLogicalProcessorInformation Could not be located in the

Dynamic link Library KERNEL32.dll  Plz tell me  what in the world this is i have to do before i get Photoshop rage =D thanks.lol.

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    1 reply

    Chris Cox
    Legend
    May 14, 2012

    That particular error means that you have a problem with your OS install (it's missing a function that should be there).

    Which OS version are you running?

    And is there any chance that you had problems installing one of the OS service packs?

    Participant
    May 29, 2012

    I'm another user who is getting the error:

    The Procedure entry point GetLogicalProcessorInformation Could not be located in the Dynamic link Library KERNEL32.dll

    I'm running Windows XP SP2.

    (For what it's worth, I also have a properly functioning CS5 installation.)

    Any ideas? I'd hate to be stuck unable to run PS CS6.

    Thanks much,

    Don

    Chris Cox
    Legend
    May 29, 2012

    You need XP SP3, which is the minimum requirement to run Photoshop CS6.