Skip to main content
Participant
May 2, 2017
Question

Gif Not Saving Correctly

  • May 2, 2017
  • 1 reply
  • 1851 views

I've been making gifs for a couple months, and after I finish I export them via Save For Web (Legacy). There I hit save, name the file, and I'm done. However, I did this again and the gif saved, but when I try to open it, it says "The file “Morph.gif” could not be opened." it gives the reason "It may be damaged or use a file format that Preview doesn’t recognize." However, I can still open other gifs and it is a gif file.

    This topic has been closed for replies.

    1 reply

    Trevor.Dennis
    Community Expert
    Community Expert
    May 2, 2017

    Do you have the PSD file you constructed the GIF from?

    Participant
    May 2, 2017

    Yes

    Trevor.Dennis
    Community Expert
    Community Expert
    May 2, 2017

    sethg92669976  wrote

    Yes

    So have you tried exporting it again?  If it says the file is broken, then it proberley is.   We see a whole lot of posts on this forum from people with broke files.  Usually PSD, and usually from a crash part way through saving.  In your case you have the master document (the PSD) so you are good to go.