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T
theresek94673521
Participant
June 24, 2019
Question

Gif plays fine in save for web window but too fast outside of Photoshop 20.0.5 on Windows 10

  • June 24, 2019
  • 4 replies
  • 3766 views

Just as the title says, my gifs play way too fast outside of photoshop even though they play completely fine in the save for web preview window. I don't know if this is a preference thing or what. I know how to set frame rate delay and have been doing it for the last couple years on photoshop cs6 and I've only run into this problem now with photoshop cc.

Any help would be greatly, greatly appreciated. Thank you in advance!

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4 replies

Silkrooster
Silkrooster
Legend
June 25, 2019

Its been years, since I have tested it. But it was true. Web browsers (all of them) would ignore the frames per second value and use their own timing method. Which meant every browser had its own fps value. I use a stop watch to verify a fix length video set to 30 fps. In photoshop it would play at 30 fps but others would vary quite a bit.
Hopefully this has been fixed with html5 as I said it was long ago.

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
June 25, 2019

The problem seems to be that many browsers will ignore very short per-frame delays and replace them with a default delay (often 0.1 seconds). Change your frame delay and retime your video.

War Unicorn
Community Expert
War UnicornCommunity Expert
Community Expert
June 24, 2019

When you say, "outside of Photoshop CC," where is it being viewed? In a Web browser? If so, which one? There are some quirks between different browsers. (Though, to be honest, I can't imagine animated GIF playback being an issue in any of the major ones.)

T
theresek94673521Author
Participant
June 24, 2019

I was being pretty vague, sorry about that! I meant outside of photoshop cc on the chrome web browser. Though I don't think the web browser is the problem considering it wasn't an issue before I switched from cs6 to photoshop cc.

War Unicorn
Community Expert
War UnicornCommunity Expert
Community Expert
June 24, 2019

Out of curiosity, I just tried constructing an animated GIF in Photoshop 20.0.5 in Windows 10 (Build 1903). It played fine in both Microsoft Edge and Brave browsers. It was pretty basic, though; just 2 frames, one being 2 seconds long, the other frame being 5 seconds.

Don't some browsers use graphics acceleration now? Maybe something to do with video adapter drivers? I recall being able to disable it in Chrome (under settings).

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
June 24, 2019

Hi Therese,

That does not seem right, let's fix it.

As the gif plays faster outside of Photoshop, could you please let us know the version of Photoshop and the operating system  you're working with?


Could you please check this forum thread and let us know if it helps?
Photoshop Renders Gifs Faster Despite Setting And Displaying The Correct Framerate In The Program

Regards,
Sahil

T
theresek94673521Author
Participant
June 24, 2019

I have Adobe Photoshop CC 2019 version 20.0.5 and Windows 10. I have checked out that thread and found that sadly none of it could help me in this situation.

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