GIF Preview Not Playing in Photoshop "Save for Web"
Hello guys,
I’m experiencing an issue with Photoshop (latest version: 26.6) that seemingly started out of nowhere. The GIF preview in Save for Web doesn’t play in the preview window. The “Play Animation” button acts as though it’s playing (grays out) but the GIF doesn’t actually move in the preview when I press play. (obs: manually clicking on next/last frame works fine). Here’s a summary of what I’ve tried so far:
- Reset preferences by deleting Photoshop’s settings folder (C:\Users\[Username]\AppData\Roaming\Adobe\Adobe Photoshop 2025\Settings) and restarting.
- Deleting Adobe's entire folder (C:\Users\[Username]\AppData\Roaming\Adobe)
- Cleared Photoshop’s cache.
- Reinstalled Photoshop and rolled back to older versions, but the issue persists across versions.
- Tested with different GIFs and files (including ones created in Photoshop itself), but the issue remains.
- Checked other settings (like loop settings in the GIF file), but nothing seems to work.
I'm running photoshop on Windows 11, yes my disk has plenty of free of space, 32 RAM, graphics card is a Geforce RTX 4070 ti super. My gif is not too large either, it's under 2MB, so it should be working, I have no idea why it's not. Any advice on why the preview suddenly stopped working and how to fix it recent files would be greatly appreciated, thanks!
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