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adamk64195672
Participant
January 30, 2019
Question

gifs don't load properly

  • January 30, 2019
  • 2 replies
  • 499 views

recently when I try to open gifs in photoshops they're shorter than they should be; they have less frames and layers and don't play as long

This topic has been closed for replies.

2 replies

Trevor.Dennis
Community Expert
Community Expert
January 30, 2019

Where do these GIFs come from?

What makes you think they are longer than Photoshop shows them to be?

If anything, frame animations tend to play slower when open in Photoshop, than when viewing them in a web browser.

Bojan Živković11378569
Community Expert
Community Expert
January 30, 2019

Can you provide more info. Above post looks like statement not question. You can tell us which version of Photoshop you are using, what is source of GIF's, how you know there should be more layers etc...

adamk64195672
Participant
January 30, 2019

Trevor.Dennis​ I'm using the latest installation of photoshop (cc 2019). this seems to happen with any gif I use. and I know there should be more layers and frames because when I open the gif in the photos app on windows 10 it plays the whole thing; in photoshop it cuts off (and yes, it was already shorter than 500 frames). not to mention when I try to save it in photoshop its file size is smaller than it is outside of it

Trevor.Dennis
Community Expert
Community Expert
January 30, 2019

adamk64195672 

Wow, 500 frames is _very_ high for a frame animation.  I don't think I have ever seen one so big.   So do you think there is an issue with saving the file from the web?

It sounds like you are viewing an animation on the web.  Downloading and opening in Photoshop, and the Photoshop version is not complete.  Is that about right?

Are these ordinary GIFs, or hosted with something like GIFFY?

Are they absolutely for sure GIF files, and not video files?

Provide a link for one of the problem files, then we'll know for sure what is going on.